OKC 14 Hub Posted Friday, August 27, 2010 - 3:40 PM by Bobby
| Start Date: | Friday, August 27, 2010 - 3:35 PM |
| End Date: | Friday, August 27, 2010 - 3:35 PM |
| Scope: | All customers behind OKC 14 hub site. |
| Reason: | Intermittent connectivity. |
| Description: | High CPU caused intermittent connectivity for customer off of the OKC 14 hub. Issue has been identified and resolved. At this time all services should be restored. |
Ada Hub update Posted Tuesday, August 24, 2010 - 2:23 PM by Todd
| Start Date: | Tuesday, August 24, 2010 - 2:11 PM |
| End Date: | Tuesday, August 24, 2010 - 2:11 PM |
| Scope: | All customers on the Ada hub site. |
| Reason: | Intermittent connectvity issue resolved. |
| Description: | ATT is reporting that did have an issue with transport equipment. Power issue's realted to storms in the area caused the temporary bumps in service. The Ada link has been stable since 9:08 a.m. this morning. |
Ada Hub Posted Tuesday, August 24, 2010 - 9:20 AM by Todd
| Start Date: | Tuesday, August 24, 2010 - 9:15 AM |
| End Date: | Tuesday, August 24, 2010 - 9:15 AM |
| Scope: | All customers on the Ada hub. |
| Reason: | The main Gigabit connection is bouncing up and down resulting in intermittent service |
| Description: | OneNet has contacted the Telco with regard to this circuit. The Telco is currently investigating the issue. No ETR given at this time. Updates will follow as information to becomes available. |
Core Optical Maintenance Posted Monday, August 9, 2010 - 9:28 AM by Randy
| Start Date: | Wednesday, August 11 - 12:00 AM |
| End Date: | Wednesday, August 11 - 6:00 AM |
| Scope: | DWDM Optical Nodes within OneNet network |
| Reason: | Software upgrade |
| Description: | Each node will be migrated to new software release to permit addition of new hardware. No outage is expected as each node is rolled to new software package. |
Cpanel server reboot Posted Saturday, August 7, 2010 - 12:08 PM by Paul
| Start Date: | Saturday, August 7, 2010 - 10:00 PM |
| End Date: | Saturday, August 7, 2010 - 11:00 PM |
| Scope: | Websites hosted on the servers cp2, cp3, and cp4 will be unavailable briefly between 10pm and 11pm on Saturday August 7. |
| Reason: | Software update. |
| Description: |
Bartlesville Hub Maintenance Window Posted Wednesday, August 4, 2010 - 9:11 AM by Bobby
| Start Date: | Wednesday, August 4, 2010 - 11:00 PM |
| End Date: | Wednesday, August 4, 2010 - 12:00 AM |
| Scope: | A maintenance window will be issued tonight for Bartlesville to allow Telco to move to new equipment. |
| Reason: | Move to new equipment. |
| Description: | Telco move to new equipment should take less than 10 mins but the whole window is reserved. |
Bartlesville Hub site Posted Monday, August 2, 2010 - 12:34 PM by Bobby
| Start Date: | Monday, August 2, 2010 - 12:30 PM |
| End Date: | Monday, August 2, 2010 - 12:30 PM |
| Scope: | Services at the Bartlesville Hub site have been restored. Telco has resolved the issue and all services are back on line. |
| Reason: | Telco equipment. |
| Description: | Services have been restored and OneNet will continue to monitor the site. |
Bartlesvill Hub site Posted Sunday, August 1, 2010 - 2:22 PM by Bobby
| Start Date: | Sunday, August 1, 2010 - 2:19 PM |
| End Date: | |
| Scope: | Bartlesville and customers behind that site are down due to Sonet Ring trouble. ATT is working on the problem at this time. |
| Reason: | Sonet Ring trouble. |
| Description: | ATT is working on the Sonet Ring that Bartlesville Hub site is serviced with. No ET at this time. ATT is working on the issue. |